FAN SUPPORT

Watch Video Tutorial
How to Buy Tickets

How to Buy Tickets

  • From the school’s website, go to the athletics’ page and find the “Purchase Tickets” link or CLICK HERE to find your school’s event listing page.
  • The link will open up a new page – the event listing page for the school on Eventbrite
  • Scroll down to see the list of upcoming events/games
  • Click on the event you wish to attend
    • The icon will also tell you which sport it is (basketball for basketball games etc)
  • After clicking on the game, it’ll take you to event page
    • It provides some information about the game (time, location etc)
  • Click the “Get Tickets” button
  • A “Select Tickets” screen will pop up
    • Choose the number of tickets for each ticket type (i.e. 1 Adv Adult, 2 Adv student etc)
    • If is a reserved ticket, a screen will pop up with the seating map and you can choose which tickets you would want
  • After selecting tickets, it’ll take you to the registration page (see below)

  • Fill out the required information
    • Ticket Buyer section (name and email address)
      • If you already have an Eventbrite account, you can log in directly and skip the payment and billing information section (if you have already saved the information from before)
    • Payment section
      • Credit card information
    • Bill information section
      • Address linked to the credit card
    • Other information
      • This can be an extra section asking a simple question to help us get a better feel of the fans
  • Click “Pay Now” after completing the order form
  • After processing the payment, it’ll take you back to the event listing page
  • The tickets will be emailed to you
    • You can print this email right away
    • You can save the PDF for printing later
How to Access Tickets

How Will I Receive My Tickets?

  • Your tickets will be emailed to you after you finish the purchasing process
  • If you have a Eventbrite account, you could access your tickets for your Eventbrite app

How Do I Access My Tickets?

From Your Desktop

Printing Tickets from Email

  • After the tickets are purchased, you will receive an email confirmation with the tickets attached (PDF)
  • Open/download the PDF attachment
  • Print out the tickets and bring it to the event for it to be scanned at the gate

Finding the Tickets on Eventbrite.com

  • On your desktop or laptop, go to www.eventbrite.com
  • You should be automatically logged in
    • If not, log in
  • On the top right corner, hover over your name
  • In the drop down, select “Tickets”
  • A list of all the upcoming events will be listed
  • Select the event you need tickets for
  • Click “Print Tickets”
  • Bring the tickets with you to the event to be scanned in
From Your Smartphone

Downloading Eventbrite App

  • Search for Eventbrite
    • It is an orange icon
  • Install the app and open
  • Click on “Log in to Get Your Tickets”
  • Enter the email address you used to purchase tickets
    • Click Continue
    • Enter Password
  • Once logged in, you will see a list of all your tickets
  • On the day of the event, pull up the tickets to be scanned in

Presenting Tickets from Your Email

  • Pull up the email that has the PDF attachment
  • Download the tickets on to your phone from the email
  • Open the file after the download completes
  • Zoom in on the tickets so the QR code can be scanned

For iOS users only

  • After tickets are purchased, add the tickets to your “Wallet” app on your iphone
  • At the gate, open the wallet app and pull up the tickets to be scanned in
Contact Us

Still Need Assistance? Fill Out the Form Below.

How to Buy Tickets

How to Access Tickets

Watch Video

Email Us